{"id":14,"date":"2025-07-29T22:15:29","date_gmt":"2025-07-29T22:15:29","guid":{"rendered":"https:\/\/zuna.com.tr\/?page_id=14"},"modified":"2025-07-29T22:17:30","modified_gmt":"2025-07-29T22:17:30","slug":"teslimatveiade","status":"publish","type":"page","link":"https:\/\/zuna.com.tr\/index.php\/teslimatveiade\/","title":{"rendered":"Teslimat ve \u0130ade Politikas\u0131"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\"><strong>Teslimat ve \u0130ade Politikas\u0131<\/strong><\/h1>\n\n\n\n<p><strong>Son g\u00fcncelleme:<\/strong> [30.07.2025]<\/p>\n\n\n\n<p>Bu teslimat ve iade politikas\u0131, <a class=\"\" href=\"https:\/\/zuna.com.tr\">https:\/\/zuna.com.tr<\/a> web sitemiz \u00fczerinden ger\u00e7ekle\u015ftirilen t\u00fcm al\u0131\u015fveri\u015fler i\u00e7in ge\u00e7erlidir.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Genel Bak\u0131\u015f<\/strong><\/h2>\n\n\n\n<p>\u0130ade ve geri \u00f6deme politikam\u0131z 30 g\u00fcn ge\u00e7erlidir. Sat\u0131n alma i\u015fleminizin \u00fczerinden 30 g\u00fcn ge\u00e7tiyse, ne yaz\u0131k ki tam geri \u00f6deme veya de\u011fi\u015fim talebinizi kabul edemeyiz.<\/p>\n\n\n\n<p>\u0130ade i\u00e7in uygun olabilmeniz ad\u0131na \u00fcr\u00fcn\u00fcn\u00fcz\u00fcn:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Hi\u00e7 kullan\u0131lmam\u0131\u015f,<\/li>\n\n\n\n<li>Size ula\u015ft\u0131\u011f\u0131 \u015fekilde, orijinal ambalaj\u0131nda,<\/li>\n\n\n\n<li>Hasars\u0131z ve eksiksiz olmas\u0131 gerekir.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u0130ade Edilemeyen \u00dcr\u00fcnler<\/strong><\/h2>\n\n\n\n<p>A\u015fa\u011f\u0131daki \u00fcr\u00fcn t\u00fcrleri iade kapsam\u0131 d\u0131\u015f\u0131ndad\u0131r:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Bozulabilir \u00fcr\u00fcnler (\u00f6rne\u011fin g\u0131da, \u00e7i\u00e7ek, gazete, dergi vb.)<\/li>\n\n\n\n<li>Ki\u015fisel bak\u0131m ve hijyen \u00fcr\u00fcnleri<\/li>\n\n\n\n<li>Tehlikeli maddeler, yan\u0131c\u0131 s\u0131v\u0131lar veya gazlar<\/li>\n\n\n\n<li>Dijital olarak indirilebilen yaz\u0131l\u0131mlar<\/li>\n\n\n\n<li>Hediye kartlar\u0131<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u0130ade \u0130\u015flemi \u0130\u00e7in Gerekenler<\/strong><\/h2>\n\n\n\n<p>\u0130adenizi tamamlamak i\u00e7in a\u015fa\u011f\u0131daki belgeler gereklidir:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sat\u0131n alma belgesi veya fatura<\/li>\n\n\n\n<li>\u00dcr\u00fcn kutusu ve varsa aksesuarlar\u0131<\/li>\n<\/ul>\n\n\n\n<p><strong>L\u00fctfen \u00fcr\u00fcn\u00fcn\u00fcz\u00fc \u00fcretici firmaya g\u00f6ndermeyiniz.<\/strong> T\u00fcm iadeler yaln\u0131zca Zuna Bili\u015fim Teknolojileri \u00fczerinden kabul edilmektedir.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>K\u0131smi \u0130ade Durumlar\u0131<\/strong><\/h2>\n\n\n\n<p>A\u015fa\u011f\u0131daki durumlarda yaln\u0131zca <strong>k\u0131smi geri \u00f6deme<\/strong> yap\u0131labilir:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kullan\u0131lm\u0131\u015f ya da hasarl\u0131 kitaplar<\/li>\n\n\n\n<li>A\u00e7\u0131lm\u0131\u015f CD, DVD, yaz\u0131l\u0131m, oyun, kaset, plak vb. \u00fcr\u00fcnler<\/li>\n\n\n\n<li>Orijinal durumu bozulmu\u015f, eksik par\u00e7al\u0131 \u00fcr\u00fcnler<\/li>\n\n\n\n<li>Teslimattan 30 g\u00fcn sonra yap\u0131lan iadeler<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Geri \u00d6demeler<\/strong><\/h2>\n\n\n\n<p>\u0130ade edilen \u00fcr\u00fcn taraf\u0131m\u0131zca teslim al\u0131nd\u0131ktan sonra, \u00fcr\u00fcn kontrol\u00fc yap\u0131l\u0131r. Size, \u00fcr\u00fcn\u00fcn\u00fcz\u00fcn al\u0131nd\u0131\u011f\u0131n\u0131 ve geri \u00f6demenizin onaylan\u0131p onaylanmad\u0131\u011f\u0131n\u0131 e-posta ile bildiririz.<\/p>\n\n\n\n<p>\u0130ade onayland\u0131\u011f\u0131nda, \u00f6demeniz belirli bir s\u00fcre i\u00e7erisinde kredi kart\u0131n\u0131za ya da kulland\u0131\u011f\u0131n\u0131z orijinal \u00f6deme y\u00f6ntemine geri yat\u0131r\u0131l\u0131r.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Geciken veya Eksik Geri \u00d6demeler<\/strong><\/h2>\n\n\n\n<p>Geri \u00f6demenizi hen\u00fcz almad\u0131ysan\u0131z, l\u00fctfen a\u015fa\u011f\u0131daki ad\u0131mlar\u0131 takip edin:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Banka hesab\u0131n\u0131z\u0131 tekrar kontrol edin.<\/li>\n\n\n\n<li>Kredi kart\u0131 sa\u011flay\u0131c\u0131n\u0131zla ileti\u015fime ge\u00e7in; geri \u00f6demenin hesab\u0131n\u0131za yans\u0131mas\u0131 zaman alabilir.<\/li>\n\n\n\n<li>Bankan\u0131zla ileti\u015fime ge\u00e7in; baz\u0131 i\u015flemler bankalar taraf\u0131ndan gecikmeli olarak i\u015flenebilir.<\/li>\n\n\n\n<li>T\u00fcm bu ad\u0131mlara ra\u011fmen h\u00e2l\u00e2 geri \u00f6deme almad\u0131ysan\u0131z, l\u00fctfen bizimle <strong>bilgi@zuna.com.tr<\/strong> \u00fczerinden ileti\u015fime ge\u00e7in.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u0130ndirimli \u00dcr\u00fcnler<\/strong><\/h2>\n\n\n\n<p>Yaln\u0131zca <strong>normal fiyatl\u0131 \u00fcr\u00fcnler<\/strong> i\u00e7in geri \u00f6deme yap\u0131labilir. \u0130ndirimli veya kampanyal\u0131 \u00fcr\u00fcnlerde geri \u00f6deme yap\u0131lmaz.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u00dcr\u00fcn De\u011fi\u015fimi<\/strong><\/h2>\n\n\n\n<p>Sadece <strong>ar\u0131za<\/strong> veya <strong>hasar<\/strong> durumu olan \u00fcr\u00fcnlerde de\u011fi\u015fim yap\u0131lmaktad\u0131r. Ayn\u0131 \u00fcr\u00fcnle de\u011fi\u015fim talebiniz i\u00e7in l\u00fctfen <strong>bilgi@zuna.com.tr<\/strong> adresine e-posta g\u00f6nderin ve \u00fcr\u00fcn\u00fcn\u00fcz\u00fc \u015fu adrese g\u00f6nderin:<\/p>\n\n\n\n<p>\ud83d\udce6 <strong>\u0130ade Adresi:<\/strong><br>K\u0131z\u0131ltoprak mah. Mevlana caddesi s\u00f6zer apt no:8 kat:1 daire:2 Muratpa\u015fa\/ Antalya<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Hediye Olarak Sat\u0131n Al\u0131nan \u00dcr\u00fcnler<\/strong><\/h2>\n\n\n\n<p>E\u011fer \u00fcr\u00fcn hediye olarak al\u0131nm\u0131\u015f ve do\u011frudan size g\u00f6nderilmi\u015fse, iadeniz kar\u015f\u0131l\u0131\u011f\u0131nda size hediye \u00e7eki g\u00f6nderilir.<\/p>\n\n\n\n<p>\u00dcr\u00fcn hediye olarak al\u0131nmam\u0131\u015f ya da sipari\u015f eden ki\u015fi taraf\u0131ndan size sonradan verilmi\u015fse, geri \u00f6deme do\u011frudan \u00fcr\u00fcn\u00fcn sat\u0131n al\u0131nd\u0131\u011f\u0131 karta yap\u0131l\u0131r.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u00dcr\u00fcnlerin Kargoyla \u0130adesi<\/strong><\/h2>\n\n\n\n<p>\u00dcr\u00fcn\u00fcn\u00fcz\u00fc a\u015fa\u011f\u0131daki adrese g\u00f6nderebilirsiniz:<\/p>\n\n\n\n<p>\ud83d\udce6 <strong>\u0130ade G\u00f6nderim Adresi:<\/strong><br>K\u0131z\u0131ltoprak mah. Mevlana caddesi s\u00f6zer apt no:8 kat:1 daire:2 Muratpa\u015fa\/ Antalya<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0130ade kargo \u00fccreti al\u0131c\u0131ya aittir.<\/li>\n\n\n\n<li>Geri \u00f6deme yap\u0131l\u0131rken, iade kargo \u00fccreti d\u00fc\u015f\u00fclerek i\u015flem yap\u0131l\u0131r.<\/li>\n\n\n\n<li>\u00dcr\u00fcn\u00fcn\u00fcz\u00fcn teslimat durumu hakk\u0131nda takipli g\u00f6nderim kullanman\u0131z tavsiye edilir.<\/li>\n\n\n\n<li>Y\u00fcksek fiyatl\u0131 \u00fcr\u00fcnlerde ta\u015f\u0131ma sigortas\u0131 yapt\u0131rman\u0131z \u00f6nerilir.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Yard\u0131mc\u0131 Olal\u0131m<\/strong><\/h2>\n\n\n\n<p>\u0130ade ve geri \u00f6deme ile ilgili t\u00fcm sorular\u0131n\u0131z i\u00e7in bizimle ileti\u015fime ge\u00e7ebilirsiniz:<\/p>\n\n\n\n<p>\ud83d\udce7 <strong>\u0130leti\u015fim E-posta:<\/strong> bilgi@zuna.com.tr<br>\ud83c\udf10 <strong>Web Sitesi:<\/strong> <a class=\"\" href=\"https:\/\/zuna.com.tr\">https:\/\/zuna.com.tr<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Teslimat ve \u0130ade Politikas\u0131 Son g\u00fcncelleme: [30.07.2025] Bu teslimat ve iade politikas\u0131, https:\/\/zuna.com.tr web sitemiz \u00fczerinden ger\u00e7ekle\u015ftirilen t\u00fcm al\u0131\u015fveri\u015fler i\u00e7in ge\u00e7erlidir. Genel Bak\u0131\u015f \u0130ade ve geri \u00f6deme politikam\u0131z 30 g\u00fcn ge\u00e7erlidir. Sat\u0131n alma i\u015fleminizin \u00fczerinden 30 g\u00fcn ge\u00e7tiyse, ne yaz\u0131k ki tam geri \u00f6deme veya de\u011fi\u015fim talebinizi kabul edemeyiz. \u0130ade i\u00e7in uygun olabilmeniz ad\u0131na \u00fcr\u00fcn\u00fcn\u00fcz\u00fcn: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/zuna.com.tr\/index.php\/wp-json\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zuna.com.tr\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zuna.com.tr\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zuna.com.tr\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zuna.com.tr\/index.php\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":3,"href":"https:\/\/zuna.com.tr\/index.php\/wp-json\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":1678,"href":"https:\/\/zuna.com.tr\/index.php\/wp-json\/wp\/v2\/pages\/14\/revisions\/1678"}],"wp:attachment":[{"href":"https:\/\/zuna.com.tr\/index.php\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}